We hope our frequently asked questions helps answer any questions you may have. For any further questions please feel free to email us at: firstname.lastname@example.org
How to book a class
Please bookhere to be directed to the booking page. After you have booked a class you will receive a confirmation email. Please make sure to create a log in account after you have made a booking so you do not have to repeat the questionnaire every timeyou book a class (unless of course it needs updating, eg. injury, pregnancy etc.)
How to cancel
Class bookings can be cancelled up to 6 hours before a class, with 1:1 bookings and massages requiring 24 hours notice. You can cancel your booking by logging in to your account, cancelling by clicking on your booking confirmation email or emailing email@example.com. Bookings missed without the appropriate notice will be charged as if attended.
What is now mandatory at the studio to take note of
It is now a legal requirement to track & trace at the studio. There will be a QR code at reception which you will need to scan before entering the studio. It is also mandatory to wear a mask when in the studio, where you will be able to remove your mask when on your mat.
Entry into the studio is one at a time and exiting the studio is also one at a time. When entering the studio please lay your mat behind the markers indicated in the studio, working from the outside in to avoid anyone having to walk over each other.
What to have and wear for in person classes
Please bring along your own yoga mat and come ready in comfy clothing that you can move with ease in. eg. leggings and a t-shirt. If you require a mat, please email in advance so we can bring a mat along to the field (there will be a £3 charge to hire props to cover the cleaning surcharge).
For classes outdoors we recommend bringing a towel with you to lye underneath your mat to keep it clean.
What to have and wear for livestream classes
Please ensure to download the free app ZOOM to your digital device and create a free account. When you have made a booking, you will receive a confirmation email of your booking along with your unique ZOOM link for the class which you will need to click to enter into the livestream class.
You have the option to have your video on to be seen by both the teacher and others in your class, you also have the option to be un-muted at the beginning and end of the class so you can talk to your teacher and fellow yogi's, when the class begins the teacher will mute everyone.
If you have your own yoga mat, that is great! Alternatively you can always use a rug or towel. If you don't have yoga blocks you can always a pile of books and pillows. Take a look at our Yoga at home page on how to create the best home space.
Do be sure to be ready to practice in comfy clothing. If you can, take yourself to a quiet part of your home when joining a class, dim the lights if it's the evening, have a blanket nearby for savasana.
How is Fisical creating a safe space
In the event that the weather is bad we will be taking a small group inside the studio to allow for a 2 meter social distance, where there will be designated markings to indicate where to lay your mat as well as live streaming the class on ZOOM for anyone who would like to take part from the comfort of their home instead.
We will be deep cleaning the studio after each class and removing props from use.
If however, you do need to borrow equipment you can hire a mat or props for £3 to cover the cleaning surcharge.
We ask that you remove your shoes upon entering the studio and leaving them on the shoe rails only, please be dressed ready for your class and please avoid bringing any extra items with you to the yoga class as the cubby holes will not be available to use and we will not be holding on to lost property.
There will be hand sanitiser available upon entry, please be sure to sanitise your hands before going into the studio.
If you feel sick (anytime) please stay home!
Please do not visit the studio if you have recently been in contact with someone who has the virus
Please respect your fellow yogi's and teachers at all times.
We will not be allowing any late entries to group classes in the studio, so please arrive in good time.
How to locate the private field
The address to the field is: Hatton House, Bradbourne Rd, Sevenoaks TN13 3QA
Entry to the field is through the gates of the Adult education centre, there will be an A-board with directions at the entry.